// Legal

Terms and Conditions

Last updated: October 7, 2026

Please read these Terms and Conditions (the “Terms”) carefully before using the Samdos Service. They form a legally binding agreement between you and Samdos Technologies GC, and they explain the rules that apply when you access or use our website, applications and related services. By using the Service, you confirm that you have read, understood and agree to these Terms.

1. Interpretation and Definitions

Interpretation

Words whose first letter is capitalised have the meanings defined in the conditions below. These meanings apply whether a word appears in the singular or in the plural.

Definitions

For the purposes of these Terms:

• Affiliate means an entity that controls, is controlled by, or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for the election of directors or other managing authority.
• Account means a unique account created for you to access the Service or parts of the Service.
• Company (referred to as “the Company”, “we”, “us” or “our”) means Samdos Technologies GC, a Nigerian company that operates the Samdos Central Registry and Smart Educational Management System.
• Content means text, images, results, records, documents or other information that is posted, uploaded, linked to or otherwise made available by you, regardless of the form that content takes.
• Country means the Federal Republic of Nigeria.
• Device means any device that can access the Service, such as a computer, a cellphone or a digital tablet.
• Service means the Website and all Samdos education applications, including but not limited to the School App, Staff App, Student App and Parent App, and any other applications or features made available to schools, staff, students, parents and other stakeholders in the education sector.
• Subscription means the services or access to the Service offered on a subscription basis by the Company to you.
• Free Trial means a limited period of time that may be free of charge when purchasing a Subscription.
• Terms (also referred to as “these Terms”) means these Terms and Conditions, which form the entire agreement between you and the Company regarding the use of the Service.
• Third-party Social Media Service means any services or content (including data, information, products or services) provided by a third party that may be displayed, included or made available by the Service.
• Website means Samdos, accessible from https://samdos.org
• You means the individual accessing or using the Service, or the company or other legal entity on behalf of which that individual is accessing or using the Service. This includes educators, administrators, schools, institutions, staff, students, parents, vendors, regulators and all other key players in the education sector.

2. Acceptance of These Terms

These Terms govern your access to and use of the Service and describe the rights and obligations of all users. They apply to every visitor, user and other person who accesses or uses the Service, including schools, administrators, teachers, staff, students, parents, vendors, regulators and any other party collaborating in the delivery of education through our platform.

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree with any part of them, you must not access or use the Service.

You confirm that you are at least 13 years old, or that you have the legal consent of a parent or guardian. The Company does not permit children under 13 to use the Service without appropriate supervision and consent.

Your access to and use of the Service is also governed by our Privacy Policy, which explains how we collect, use and disclose your personal information and how the law protects you. Please read the Privacy Policy carefully before using the Service. Our data handling practices are aligned with the Nigeria Data Protection Act (NDPA) 2023 and the Nigeria Data Protection Regulation (NDPR).

3. Eligibility and Your Account

When you create an account with us, you must provide information that is accurate, complete and current at all times. Providing false, outdated or incomplete information is a breach of these Terms and may result in the immediate termination of your account.

If you register on behalf of a school, institution or other organisation, you confirm that you have the authority to bind that organisation to these Terms, and that “you” as used in these Terms includes that organisation.

You are responsible for safeguarding the password you use to access the Service and for all activities that occur under your password, whether the password is used with our Service or with a Third-party Social Media Service.

You may not use as a username the name of another person or entity without proper authorisation, a name or trademark that is subject to the rights of another person or entity, or a name that is offensive, vulgar or obscene.

4. Multi-Factor Authentication and Account Security

To strengthen the security of your account, we use Multi-Factor Authentication (MFA). You agree to enrol in and use MFA as part of the login process. MFA requires you to provide two or more verification factors, such as a password together with a one-time code sent to your registered device or email address.

You are responsible for keeping access to your MFA devices and methods. The Company is not liable for any unauthorised access to your account that results from your failure to secure your MFA credentials or devices.

You must never disclose your password or MFA codes to anyone. If you become aware of a security breach or any unauthorised use of your account, you must notify us immediately at [email protected].

5. Acceptable Use of the Service

We want the Service to remain safe, reliable and useful for every school and user. In addition to the content rules below, you agree not to:

• use the Service for any unlawful purpose, or encourage or assist anyone in carrying out an unlawful act;
• attempt to gain unauthorised access to any part of the Service, other user accounts, or any systems or networks connected to the Service;
• probe, scan or test the vulnerability of the Service, or circumvent any security or authentication measures, without our written permission;
• interfere with or disrupt the Service, including by introducing viruses, malware, trojan horses or any other harmful code, or by overloading the Service with excessive automated requests;
• copy, scrape, harvest or extract data from the Service through automated means (such as bots or scripts) except where we have given you written permission or provided an official application programming interface (API);
• reverse engineer, decompile or attempt to extract the source code of the Service, except where applicable law expressly allows it;
• impersonate any person or misrepresent your affiliation with any person, school or institution;
• use another user’s account without their permission, or share login credentials on behalf of a group of users;
• upload or share content that infringes the rights of others, or that is defamatory, discriminatory, obscene or harmful to minors.

If you are using the Service on behalf of a school, you are also responsible for the accounts and activities of the staff, students and parents that your organisation invites or manages, and for making sure those users follow these Terms.

6. Subscriptions, Fees and Payments

Subscription Period

Some parts of the Service are available only with a paid Subscription. You will be billed in advance on a recurring and periodic basis (such as monthly or annually), depending on the Subscription plan you select when purchasing it.

At the end of each billing period, your Subscription renews automatically under the same conditions unless you cancel it, or the Company cancels it.

Cancelling Your Subscription

You may cancel your Subscription renewal at any time through your Account settings page or by contacting us. Fees already paid for your current Subscription period are non-refundable, and you will keep access to the Service until the end of that period.

Billing

You must give the Company accurate and complete billing information, including your full name, address, telephone number and valid payment method details. If automatic billing fails for any reason, we will send you an electronic invoice so that you can complete the payment manually within the deadline stated on the invoice.

Fee Changes

The Company may modify Subscription fees at any time, in its sole discretion. A fee change takes effect at the end of your then-current Subscription period, and we will give you reasonable prior notice so that you can cancel before the change applies. Continuing to use the Service after the change takes effect means you agree to pay the updated fee.

Refunds

Except where required by law, paid Subscription fees are non-refundable. Refund requests may be considered on a case-by-case basis and granted at the sole discretion of the Company.

Free Trial

The Company may, at its sole discretion, offer a Subscription with a free trial for a limited period. You may be asked to enter your billing information to start the free trial. If you do, you will not be charged until the free trial ends. Unless you cancel before the last day of the trial, you will be automatically charged the applicable Subscription fee. At any time and without notice, the Company may modify the terms of a free trial offer or cancel it.

7. Your Content

Your Right to Post Content

The Service allows you to post Content. You are responsible for everything you post, including its legality, reliability and appropriateness.

By posting Content, you grant the Company a worldwide, non-exclusive, royalty-free licence to use, modify, publicly perform, publicly display, reproduce and distribute that Content on and through the Service. This licence includes the right to make your Content available to other users of the Service, who may also use it subject to these Terms. You keep all of the rights you already hold in the Content you submit, and you are responsible for protecting those rights.

You represent and warrant that: (i) the Content is yours or you have the right to use it and to grant the rights described in these Terms, and (ii) posting the Content does not violate the privacy rights, publicity rights, copyrights, contract rights or any other rights of any person.

Content Restrictions

The Company is not responsible for Content posted by users. You understand and agree that you are solely responsible for your Content and for all activity that occurs under your account, whether carried out by you or by any third person using your account.

You may not transmit Content that is unlawful, offensive, upsetting, threatening, libelous, defamatory, obscene or otherwise objectionable. This includes, but is not limited to, Content that:

• is unlawful or promotes unlawful activity;
• is defamatory, discriminatory or mean-spirited, including references or commentary about religion, race, sexual orientation, gender, or national or ethnic origin;
• is spam, machine-generated or randomly generated material, unauthorised advertising, chain letters, or any other form of unauthorised solicitation or gambling;
• contains or installs viruses, worms, malware, trojan horses or any content designed to disrupt, damage or limit the functioning of any software, hardware or telecommunications equipment;
• infringes any proprietary rights of any party, including patent, trademark, trade secret, copyright or rights of publicity;
• impersonates any person or entity, including the Company and its employees or representatives;
• violates the privacy of any third person; or
• contains false information or features.

The Company reserves the right, but not the obligation, to decide whether Content is appropriate and complies with these Terms, and to refuse, edit or remove that Content. We may also limit or revoke your use of the Service if you post objectionable Content.

Because we cannot control all Content posted by users and third parties, you use the Service at your own risk. You understand that you may be exposed to Content that you find offensive, inaccurate or objectionable, and you agree that the Company is not liable for any Content, including errors or omissions in it, or for any loss or damage resulting from your use of it.

8. Content Backups and Data Updates

Although we perform regular backups of Content, we do not guarantee that data will never be lost or corrupted. Backup points may become corrupt or invalid, for example where Content was already corrupted before the backup or changed while the backup was running.

We will provide support and try to troubleshoot known issues that affect backups, but you acknowledge that the Company is not liable for the integrity of Content or for any failure to restore Content to a usable state.

To keep the Service accurate and reliable, we carry out regular data updates. While we work to keep information current, you agree to keep a complete and accurate copy of any critical Content outside the Service. The Company may update, modify or remove data as necessary to comply with legal requirements, operational needs or education standards.

9. Security and Data Protection

The Company is committed to protecting your information. We implement and maintain appropriate technical and organisational security measures — including encryption, access controls and Multi-Factor Authentication — to protect your personal data against unauthorised access, accidental loss, alteration or disclosure. These measures are reviewed regularly and updated to align with industry best practice and the requirements of the Nigeria Data Protection Act (NDPA) 2023.

No method of transmission over the internet or method of electronic storage is completely secure. While we use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security. You are responsible for keeping your password and MFA credentials confidential and for restricting access to your devices.

10. Data Sharing and Disclosure

The Company does not sell your personal information. We share your data only in the following circumstances:

• With your consent — where you have given us explicit permission to share it.
• With service providers — trusted third parties who help us operate the Service, run our business or serve our users, on the condition that they keep the information confidential and comply with the Nigeria Data Protection Act.
• To comply with the law — where disclosure is required by law, subpoena or a reasonable request from law enforcement, or where it is necessary to protect the security or integrity of the Service.
• For educational collaboration — limited and anonymised data may be shared to support research, planning and policy work with educators, institutions and regulators, always in line with applicable data protection rules.

All data sharing is conducted in strict alignment with the NDPA 2023 and the NDPR. You may request information about the categories of third parties with whom we share data by contacting us.

11. Copyright and Intellectual Property

Our Intellectual Property

The Service, its original Content (excluding Content provided by you or other users), its features and its functionality are and will remain the exclusive property of the Company and its licensors. The Service is protected by copyright, trademark and other laws in Nigeria and in other countries. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

Infringement Claims

We respect the intellectual property rights of others. If you believe that Content posted on the Service infringes your copyright or other intellectual property right, please write to our copyright agent at [email protected] and include:

• an electronic or physical signature of the person authorised to act on behalf of the owner of the copyrighted work;
• a description of the copyrighted work that you claim has been infringed, including the URL where the work exists or a copy of the work;
• identification of the URL or other specific location on the Service where the material you claim is infringing is located;
• your address, telephone number and email address;
• a statement by you that you have a good faith belief that the disputed use is not authorised by the copyright owner, its agent or the law; and
• a statement, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorised to act on the copyright owner’s behalf.

After receiving a notification, the Company will take whatever action it considers appropriate, including removing the challenged Content from the Service. You may be held accountable for damages (including costs and attorneys’ fees) if you misrepresent that Content is infringing your copyright.

12. Links to Third-Party Websites and Services

The Service may contain links to third-party websites or services that are not owned or controlled by the Company. The Company has no control over, and assumes no responsibility for, the content, privacy policies or practices of any third-party websites or services.

You acknowledge and agree that the Company is not responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any content, goods or services available through any such websites or services. We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services you visit.

13. Service Availability and Changes

We work to keep the Service available and reliable, but we do not guarantee that it will be uninterrupted, error-free or available at all times. The Service may be unavailable from time to time for maintenance, updates, security work or reasons outside our control.

We may from time to time add, change, replace, suspend or remove parts of the Service, including features, applications and content, in whole or in part. Where a change materially affects your use of the Service, we will make reasonable efforts to give you notice in advance. Your continued use of the Service after any change takes effect means that you accept the changed Service.

14. Termination and Suspension

We may suspend or terminate your Account immediately, without prior notice or liability, for any reason, including if you breach these Terms. This includes cases of non-payment, fraudulent activity, or serious or repeated violations of our acceptable use rules.

Upon termination, your right to use the Service ends immediately. If you wish to stop using the Service, you may simply discontinue its use or request deletion of your Account. Where we are required by law to keep certain records, we may retain that information for as long as necessary to meet our legal obligations.

If you believe your account has been suspended or terminated in error, please contact us at [email protected] and we will review the matter.

15. Disclaimer “AS IS” and “AS AVAILABLE”

The Service is provided to you “AS IS” and “AS AVAILABLE”, with all faults and defects, without warranty of any kind. To the maximum extent permitted by applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, including any implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and any warranties that may arise out of course of dealing, course of performance, usage or trade practice.

Without limiting the foregoing, the Company makes no representation or undertaking that the Service will meet your requirements, achieve any intended results, be compatible with any other software or systems, operate without interruption, meet any performance or reliability standards, or be error free. The Company also makes no representation or warranty that the Service, its servers, or any emails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware or other harmful components.

Some jurisdictions do not allow the exclusion of certain types of warranties, so some of the exclusions above may not apply to you. In that case, the exclusions apply to the greatest extent enforceable under applicable law.

16. Limitation of Liability

Regardless of any damages you may incur, the entire liability of the Company and any of its suppliers under any provision of these Terms, and your exclusive remedy for all of the foregoing, is limited to the amount actually paid by you through the Service in the twelve (12) months preceding the event that gave rise to the claim, or one hundred United States Dollars (100 USD) if you have not purchased anything through the Service.

To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect or consequential damages whatsoever — including damages for loss of profits, loss of data or other information, business interruption, personal injury or loss of privacy — arising out of or in any way related to your use of or inability to use the Service, third-party software or hardware used with the Service, or otherwise in connection with these Terms, even if the Company or any supplier has been advised of the possibility of such damages.

Some states do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the limitations above may not apply to you. In such states, each party’s liability is limited to the greatest extent permitted by law.

17. Indemnity

You agree to indemnify, defend and hold harmless the Company, its Affiliates, directors, officers, employees and agents from and against any and all claims, liabilities, damages, losses, costs and expenses (including reasonable legal fees) arising out of or related to: (i) your Content; (ii) your use of the Service; (iii) your breach of these Terms; or (iv) your violation of any rights of a third party or any applicable law. This obligation continues even after you stop using the Service.

18. Governing Law and Regulatory Alignment

The laws of the Federal Republic of Nigeria, excluding its conflict-of-law rules, govern these Terms and your use of the Service. Your use of the Service may also be subject to other local, state, national or international laws.

The Company is committed to full alignment with the Nigeria Data Protection Act (NDPA) 2023, the Nigeria Data Protection Regulation (NDPR) and other applicable regulations issued by the Nigeria Data Protection Commission (NDPC) and by the relevant regulatory authorities in the education sector.

19. Dispute Resolution

If you have any concern or dispute about the Service, you agree to first try to resolve it informally by contacting the Company. Most concerns can be settled quickly this way. If we cannot resolve the dispute within a reasonable period, either party may pursue the matter through the appropriate legal channels.

Any dispute arising from or relating to these Terms or the Service is subject to the exclusive jurisdiction of the courts of Lagos, Nigeria.

20. European Union and International Users

If you are a consumer in the European Union, you benefit from any mandatory provisions of the law of the country in which you are resident.

If you access the Service from outside Nigeria, you do so on your own initiative and are responsible for complying with all local laws that apply to you. You also represent and warrant that you are not located in a country that is subject to a government embargo, or that has been designated by any applicable government as a “terrorist supporting” country, and that you are not listed on any government list of prohibited or restricted parties.

21. Severability and Waiver

Severability

If any provision of these Terms is held to be unenforceable or invalid, that provision will be changed and interpreted to achieve its objectives to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.

Waiver

The failure of a party to exercise a right or to require performance of an obligation under these Terms does not prevent that party from exercising the right or requiring performance at a later time, and a waiver of one breach is not a waiver of any subsequent breach.

22. Translation and Interpretation

These Terms may be translated into other languages for your convenience. Where a translation is made available, you agree that the original English text prevails in the event of a dispute.

23. Changes to These Terms

We may update these Terms from time to time, at our sole discretion. If a revision is material, we will use reasonable efforts to give you at least 14 days’ notice before the new Terms take effect. What counts as a material change is decided at our sole discretion.

By continuing to access or use the Service after revised Terms become effective, you agree to be bound by them. If you do not agree to the new Terms, in whole or in part, please stop using the Website and the Service.

We will always show the current date of the last update at the top of this page so that you can see when these Terms were last changed.

24. Contact Us

If you have any questions about these Terms and Conditions, you can reach us:

• By email: [email protected]
• By phone: +234 805 128 6788
• By post: Samdos Technologies GC, Lagos, Nigeria
• By website: https://samdos.org

Thank you for taking the time to read these Terms. We look forward to supporting your school with the Samdos Service.